How can we help you?

You can reschedule through your client dashboard up to 24 hours before the scheduled start time. Log in, select "My appointments," then use the reschedule action on your upcoming service.

Cancellations made more than 48 hours in advance are free of charge. Cancellations within 24–48 hours may incur a fee, and same-day cancellations are typically billed at full price to compensate our specialists. Exact policy appears at checkout and in your confirmation email.

Yes. Specialists arrive with professional-grade, eco-conscious solutions and HEPA-filtered vacuums so every visit delivers a consistent, thorough finish.

We prioritize non-toxic, biodegradable formulas designed to be safer for households with pets and children while remaining effective on everyday grime.

A temporary hold may be placed before service. The final charge is processed once the cleaning is completed and verified, according to your booking terms.